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The Importance of training staff on travel safety and security

Understanding the vital role of safety preparedness in international business travel


In today's globalized economy, international travel has become a norm for many companies. While it offers ample opportunities for business growth and expansion, it also poses risks that cannot be overlooked. Training staff on travel safety and security is not just a company's duty of care; it's also common sense.



Every year, countless professionals embark on international business trips. While most of these are uneventful, there have been unfortunate instances where business travelers found themselves in compromising situations. Training ensures that your staff can not only identify potential threats but also respond efficiently, minimizing risks and ensuring their well-being.









Consider the following recent incidents that highlight the importance of safety training:


Political Unrest in Hong Kong

A British marketing consultant found herself caught in the middle of a political protest in Hong Kong while visiting a client. Unaware of the local political climate and lacking proper situational awareness, she was detained briefly by the authorities. This incident highlighted the need for pre-travel briefings and situational awareness training.


Civil Unrest in Chile (2021)

Amidst the political protests and civil disturbances in Santiago, Chile, several business travelers were stranded without proper accommodations or safe transit routes. Those familiar with emergency evacuation protocols and who had access to local emergency contact numbers managed the situation far better than their unprepared counterparts.


Arrested for Cultural Misunderstanding:

In 2021, a business traveler from Europe, while visiting a Middle Eastern country, inadvertently engaged in a public behavior deemed inappropriate by local customs. This resulted in a brief arrest, causing not only personal distress but also significant disruption to the business objectives of the trip.


Such incidents drive home a singular point: preparedness is key. By ensuring that employees are trained in safety and security protocols, companies can significantly mitigate the risks associated with international travel. This not only protects the well-being of the employees but also safeguards the company's reputation and operations. In a world filled with uncertainties, equipping your workforce with the knowledge and tools to navigate challenging situations is both a duty and a sensible business decision.


The Case for Training: Duty of Care and Beyond


Under the legal concept of "duty of care," employers are required to take all reasonable steps to ensure their employees' well-being, health, and safety. This obligation extends to employees traveling abroad for work. However, beyond meeting legal requirements, comprehensive travel safety and security training is an exercise in common sense. Such training equips staff with the tools to handle a wide array of situations, from minor inconveniences to life-threatening emergencies. It's not just about avoiding liability; it's about creating a culture of safety and preparedness that benefits both the company and its employees.



 





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